Imaginatorium Shop
Covid-19: Shop status

We are accepting orders again, but with very limited shipping options, which we have to handle manually. Please use the checkout form to request puzzles, and we will get back to you when we can. Please see below for more details.

Jigsaw puzzles from Japan

Titles in stock:
1059
Around 2500 by special order

Welcome to the Imaginatorium Shop, now in our nineteenth year!

From our base in Japan (here!), we send jigsaw puzzles anywhere in the world. Most of the hundreds of puzzles we have in stock feature oriental themes, but the high quality of Japanese-made puzzles (exquisite printing, really solid card stock, and clean cutting) also makes "reverse imports" highly desirable — puzzles of Peanuts, Disney, and lots of other Western characters popular in Japan. In general, if a puzzle is available in Japan, we can get it for you within a week or so - see the special orders page.

Covid-19: Shop status updates

July - problems continue...

In all cases there are extra delays: in particular to the US, where a recent airmail order arrived after 11 weeks, and surface is taking 10-12 weeks minimum, and we have just had a customer report that a package sent at the beginning of November arrived at the beginning of March: so four months.

Canada: As of 19th May, surface parcel service is suspended, so we can only offer small orders by untracked airmail "small packet".

USA: As of June 1st, EMS express will be restored, but there will be a surcharge while the air transport shortage lasts. This surcharge (around 50% extra) applies to N. America, Europe, and some other countries.

I am (at last) working on an upgrade so that the checkout will be enabled for straightforward cases. For the time being, please use the form on the checkout page to make a request for puzzles, and select whether you are looking for speed, at higher than the normal cost, or economy, which may take even longer than normal.

Longer term: There is little chance of the SAL service returning, so I have removed the quotes on each puzzle for "minimum shipping cost". At least supply problems seem to have ended!

(Puzzle of the month suspended)

Calendar puzzles for 2022

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Latest additions

New One Piece puzzles

More craziness – take the torture challenge in 300 small pieces! And let's learn Japanese...

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ao
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aka

Chit-chat

Brian Chandler

—August—

Or possibly "Coronavirus update five"...

And now it is August, so we have the annual O-bon holidays. Confusion reigns: because of the rescheduling of the Olympics, the public holidays this year were set after the calendars had been printed, (and we didn't notice) so orders from our suppliers are disrupted, while the manufacturers all take different days off, this year spread over weeks 2 and 3 of August. The result will be delays in getting stock, particularly of new puzzles.

More delays: The postal system is hugely disrupted worldwide, although there are big variations from country to country. The SE Asia direction seems least affected, so orders to Singapore or Australia are almost at normal delivery times. At the other end of the scale, we have had huge delays to North America in particular, with surface taking up to four months, and an airmail package reported as arriving after 11 weeks!

Confusion: well, it is certainly confusing, the wildly different selections of mail services which are operating or suspended. For a number of countries, particularly in South America, there is simply no available service at all, and then there is Canada to which everything except (untracked) airmail "small packet" is suspended, so no real economy (surface) and no express (EMS) either. I'm sorry, but it is taking me many times the normal effort just to provide the options in many cases.

The one bright spot on the horizon is that I am making progress on moving the shop to a separate .com domain; this includes a new checkout system to offer whatever options really are available for each destination. Where possible, you will be able to complete the checkout normally, but there are still cases in which we cannot calculate the shipping automatically, so it will still be manual. In particular, where EMS is suspended and we can offer express shipping by Yamato (UPS in at least some countries), the cost depends on the dimensions of the final package, and we can only provide an extremely vague guess based on the weight.

Anyway, please look out for an announcement about the new domain perhaps in September!

Read more of these blog entries

Mural

About ordering

The details under each puzzle show the price, with approximate equivalents in US dollars, euros, and pounds sterling. Click "Buy this puzzle" to go straight to the checkout with a single puzzle, or "Add to basket" to carry on shopping. At the checkout, you can select the shipping method, then choose how you are going to buy the puzzle(s). If you have any questions or problems, just use the forms provided to ask, and we'll get back to you. Once we receive confirmation of a payment, we aim to despatch puzzles by the next working day.

PayPal (verified member) You do not need to create a PayPal account in order to make a payment; the total is in yen, but you will be charged in your 'home currency', and you will be able to check the final amount before confirming payment.

Credit cardseChecks
You can pay by major credit card, eCheck in the US,
and bank transfer in many countries.

As you can see in the pile of puzzles on the left, most of the writing on the box is in Japanese, so we also include printed details with each shipment. Click these thumbnails for descriptions...

(Sorry! You can't see the "pile of boxes", because your browser does not support the functions necessary.)
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Finally...

The Shop is only part of my website, the Imaginatorium - I hope you will have time to explore some of the other pages!

 
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